Citibeats' Signals monitors social shifts in real-time

Citibeats' powerful AI platform monitors real-time conversations happening around the world and provides key insights about topics that could impact your organization: from Finance & Banking, to Technology & Innovation, to Environment & Renewable Energy, and more.

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Millions of data sources to enhance inclusiveness and representativity.

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Real-time insights to understand citizens' needs and opinions and act immediately.

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Powerful social indicators to reflect constantly evolving trends in society.

Powerful Results

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Days Earlier

The Citibeats platform delivers opinion-based data from the public 90 days earlier than traditional methods.

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Voices Represented

The platform leverages under-utilized feedback from citizens and consumers that can now influence decisions.

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Organizations in more than 120 countries use Citibeats to inform decisions and influence policy.

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Citibeats has informed more than $2 billion in social risk mitigation decisions in the public and private sectors.

Trusted by

Citibeats’ Signals: Social Understanding, Not Just Social Listening

Citibeats’ platform is unique in its ability to mitigate bias, evolve, and focus on people so you can identify trends and narratives in real time. 


Social Understanding

Listening Tools 

People oriented

Branding oriented

Monitors micro-narratives based on content in real time

Monitor keywords

Mitigates bias

Don't mitigate bias 

Evolutive learning from a few seed words

Don't learn or adapt over time

Multilingual intent detectors

Sentiment detector

Comparison chart for Citibeats and other social listening tools


Trusted by governments, multilateral organizations, and Fortune Global 500 companies. 

Thanks to the pioneering technology of Citibeats, we get people's opinions and feelings so B2B customers and public administrations can make decisions about proactive and preventive measures to respond to them. No doubt, the easy implementation and rapid learning speed of its algorithm is a differential value in its offering. Gemma Oliver Campins • Telefónica
Listening to understand citizens' needs contains the seed for innovation because every innovation that has become a great business has the unavoidable condition of responding to people's real needs. Flavia Milano, Team Leader • Operations • Civil Society Senior Specialist, IDB
Citibeats AI technology really helped us show how public social media posts and Facebook Data for Good surveys can unlock valuable information for social impact. Samhir Vasdev, Program Manager • Social Impact Partnerships at Facebook
Citibeats helps us quantitatively grasp what goes on locally and the severity of problems that exist within a community. We can derive community insights more accurately and efficiently than ever before. Hiroya Kamo, Executive Manager • Life Digital Division at NTT Data
Here's why I think Citibeats is important: The social media ecosystem is a mess. You cannot have an expert to understand what is going on because things just move too fast. You are missing important things and you don't even know what you are losing. I am not an expert, and we don't need an expert: I spent half a day to set it up and got the results during the next weeks. It was amazing! Dr. Alessio Antonini • MK Insight


Citibeats is growing! We need skilled and motivated professionals to help us reach our goals.

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Learn more about using the Citibeats platform to its maximum potential. 

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