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Posts by

Arnault Gombert, Head of Data Science

Keyboard mockup with red key that reads - Hate Speech

Boosting BERT Performances With Low Resources

Introduction

At Citibeats, we often attempt to build new classifiers to gain insights from social media posts and provide the best context we can to our users around citizens' needs. For instance, we developed some tools to extract information from those posts: a request detector, gratitude detector, concern detector, human/bot or male/female detectors.

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Close up of text editor with dark mode and colored code

Developing Models With Low Resources

Every day, our data science team tackles challenges to improve our product. To give you insight into the process, we will describe the development of our multilingual complaint detector for social media texts and explain how we solved implementation issues.

*DISCLAIMER* We tried to limit technical language to make this article approachable to a wider audience. 

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