The Bankinter Innovation Foundation Startup Observatory, IDB Lab, Everis, H&S Investment, IESE Business Angels, and Wayra provide financial backing for the social listening and speech analytics platform developed by Citibeats, which allows companies and governments to understand and respond to the needs of citizens.
Barcelona, Spain, December 12, 2019 — Citibeats, an emerging startup in the field of artificial intelligence, announced plans to expand internationally
The revolutionary AI solution allows companies and governments to organize the voices of millions of people, helping them detect possible risks, emerging needs, and areas of improvement in real time. Citibeats’ adaptive social intelligence platform analyzes and interprets data in any language and structures the information for actionable insight.
The platform has already been implemented for use cases related to financial inclusion, hate speech detection, identification of infrastructure damage caused by natural disasters, and monitoring of the United Nations Sustainable Development Goals.
In just two years since its launch, Citibeats was used in more than 30 projects worldwide, receiving international recognition from the United Nations World Summit Awards, CogX, and NTT Data’s Open Innovation Contest.
Citibeats’ adaptive social intelligence platform analyzes and interprets data in any language and structures the information for actionable insight.
“Quantifying people’s opinions and needs is key to responding quickly and efficiently,” says Ivan Caballero, CEO of Citibeats. “This investment validates our vision and helps us scale internationally.”
With this new financial backing, Citibeats prepares to tackle ambitious challenges, such as implementing impact projects in Latin America, Central America, and the Caribbean; developing business solutions for companies in Europe’s financial and public sectors; and strengthening its presence in Japan thanks to the collaboration with NTT Data.
Citibeats is the fastest and most efficient social intelligence and speech analytics platform on the market. Based on natural language processing (NLP) and machine learning (ML), Citibeats organizes unstructured data. Our platform gathers relevant information in changing social contexts, thereby permitting public organizations and financial institutions to react more quickly and efficiently to the needs of citizens.
The AI platform already earned the trust of leading financial institutions in Spain; public organizations, like the city of Dublin and Japan’s Ministry of Land, Infrastructure, Transport and Tourism; and international partners, like NTT Data, Accenture, and Telefónica.
Citibeats’ goal is to become the standard solution for structuring the needs of citizens to help companies and organizations make better decisions.