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How Artificial Intelligence Gives a Voice to Vulnerable Migrant Populations

The COVID-19 pandemic has created countless challenges in the life and governance of cities. However, these challenges are not the same for all the inhabitants of Latin America and the Caribbean. The pandemic has hit the most vulnerable in particular. Migrants are exposed to the impacts of the pandemic through their work on the front line as well as vulnerabilities related to housing conditions, poverty, and discrimination.

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Perceptions of Panamanian Citizens on Economic Recovery

In collaboration with Citibeats, the Inter-American Development Bank (IDB) carried out a study using the CivicLytics Citizen Observatory, an ethical artificial intelligence tool. By analyzing hundreds of thousands of comments from citizens on Twitter, forums, blogs, and digital media, the study highlighted concerns and perceptions to trace opinion trends related to economic recovery.

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