In the era of Smart Cities, social media and the Internet itself offer a constant flow of people’s concerns and desires, a piece of information that can help decision-makers to act faster and more efficiently. People have become their vital core, but sometimes thousands and thousands of data can be difficult to read.
Citibeats is the fastest and most efficient social intelligence and speech analytics platform in the market. Based on natural language processing (NPL) and machine learning, Citibeats organizes unstructured data. Our platform allows for the gathering of relevant information in changing social contexts, which permits public organizations and financial institutions to react more quickly and efficiently to the needs of citizens.