The Citibeats Platform

Citibeats' Platform is the first affordable tool to uncover trends from millions of voices in real time enabling you to detect and understand social changes faster.

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Citibeats' Monitoring Tools

Become an expert on sustainability and social development with our monitors:

Sustainability

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Sustainability Monitor

The Sustainability Monitor offers you real time insights into citizens’ needs, opinions, and concerns around sustainability and climate change.

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Citibeats’ Platform: Social Understanding, Not Just Social Listening

Citibeats’ platform is unique in its ability to mitigate bias, evolve, and focus on people so you can identify trends and narratives in real time. 

Citibeats
Social Understanding

Social
Listening Tools 

People oriented

Branding oriented

Monitors micro-narratives based on content in real time

Monitor keywords

Mitigates bias

Don't mitigate bias 

Evolutive learning from a few seed words

Don't learn or adapt over time

Multilingual intent detectors

Sentiment detector

Comparison chart for Citibeats and other social listening tools

Testimonials

Citibeats is trusted by governments, multilateral organizations, and Fortune Global 500 companies

Thanks to the pioneering technology of Citibeats, we get people's opinions and feelings so B2B customers and public administrations can make decisions about proactive and preventive measures to respond to them. No doubt, the easy implementation and rapid learning speed of its algorithm is a differential value in its offering. Gemma Oliver Campins • Telefónica
Listening to understand citizens' needs contains the seed for innovation because every innovation that has become a great business has the unavoidable condition of responding to people's real needs. Flavia Milano, Team Leader • Operations • Civil Society Senior Specialist, IDB
Citibeats AI technology really helped us show how public social media posts and Facebook Data for Good surveys can unlock valuable information for social impact. Samhir Vasdev, Program Manager • Social Impact Partnerships at Facebook
Citibeats helps us quantitatively grasp what goes on locally and the severity of problems that exist within a community. We can derive community insights more accurately and efficiently than ever before. Hiroya Kamo, Executive Manager • Life Digital Division at NTT Data
Here's why I think Citibeats is important: The social media ecosystem is a mess. You cannot have an expert to understand what is going on because things just move too fast. You are missing important things and you don't even know what you are losing. I am not an expert, and we don't need an expert: I spent half a day to set it up and got the results during the next weeks. It was amazing! Dr. Alessio Antonini • MK Insight

Our Clients, Partners and Investors:

 

Features of Citibeats' AI Technology

 

User Friendly

The Citibeats platform is intuitive and easy to access across your team.

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Screenshots of Interface on Reducing Bias and statistics

Reduce Bias

Citibeats’ algorithm has been designed to significantly reduce bias from people’s opinions and calibrate the results before delivering them to you.

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Fast

Our AI structures multilingual data in minutes to detect social development and sustainability trends faster.

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Stats showing 100 docs per second, 6000 docs per minute, 360000 docs per hour, 1 million docs per day
Screenshot showing the amount of Citibeats voices - 70 million

Access to Millions of Voices Annually

We collect data—in different languages, dialects, slang, and new, local, or domain-specific vocabulary—from more than 85 countries around the world. We leverage different public sources, Facebook, Twitter, Instagram, forums, news, and reviews.

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Topic Clusters for Discovery and Context

Subject matter experts can get relevant information—in plain text—about the most common topics in people’s conversations.

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Screenshot of topic clusters in the platform
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Report Creation

Easily create reports using charts of the dashboard, and customize them by adding texts, images, graphs, and more.

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Social indicators

Social Indicators serve as a measure to monitor the social system using citizen generated data. They identify social risk trends across transversal topics for the different countries in real-time.

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Features of Citibeats' AI Technology

 

User Friendly

The Citibeats platform is intuitive and easy to access across your team.

Screenshots of interface for sustainability

Schedule a Demo

Reduce Bias

Citibeats’ algorithm has been designed to significantly reduce bias from people’s opinions and calibrate the results before delivering them to you.

Screenshots of Interface on Reducing Bias and statistics

Schedule a Demo

Fast

Our AI structures multilingual data in minutes to detect social development and sustainability trends faster.

Stats showing 100 docs per second, 6000 docs per minute, 360000 docs per hour, 1 million docs per day

Schedule a Demo

Access to Millions of Voices Annually

We collect data—in different languages, dialects, slang, and new, local, or domain-specific vocabulary—from more than 85 countries around the world. We leverage different public sources, Facebook, Twitter, Instagram, forums, news, and reviews.

Screenshot showing the amount of Citibeats voices - 70 million

Schedule a Demo

Topic Clusters for Discovery and Context

Subject matter experts can get relevant information—in plain text—about the most common topics in people’s conversations.

Screenshot of topic clusters in the platform

Schedule a Demo

Report Creation

Easily create reports using charts of the dashboard, and customize them by adding texts, images, graphs, and more.

Screenshot showing Venezuela social impact statistics

Schedule a Demo