The Citibeats Platform
Citibeats' Platform is the first affordable tool to uncover trends from millions of voices in real time enabling you to detect and understand social changes faster.
Citibeats' Monitoring Tools
Become an expert on sustainability and social development with our monitors:
Sustainability
Sustainability Monitor
The Sustainability Monitor offers you real time insights into citizens’ needs, opinions, and concerns around sustainability and climate change.
Social Risk
Social Risk Monitor
The Social Risk Monitor provides real time insights into citizens’ needs, opinions, and concerns around societal changes and challenges, such as food security, education, access to credit, safety, environmental policies, and more.
Citibeats’ Platform: Social Understanding, Not Just Social Listening
Citibeats’ platform is unique in its ability to mitigate bias, evolve, and focus on people so you can identify trends and narratives in real time.
Citibeats |
Social |
People oriented |
Branding oriented |
Monitors micro-narratives based on content in real time |
Monitor keywords |
Mitigates bias |
Don't mitigate bias |
Evolutive learning from a few seed words |
Don't learn or adapt over time |
Multilingual intent detectors |
Sentiment detector |
Testimonials
Citibeats is trusted by governments, multilateral organizations, and Fortune Global 500 companies

Thanks to the pioneering technology of Citibeats, we get people's opinions and feelings so B2B customers and public administrations can make decisions about proactive and preventive measures to respond to them. No doubt, the easy implementation and rapid learning speed of its algorithm is a differential value in its offering. Gemma Oliver Campins • Telefónica

Listening to understand citizens' needs contains the seed for innovation because every innovation that has become a great business has the unavoidable condition of responding to people's real needs. Flavia Milano, Team Leader • Operations • Civil Society Senior Specialist, IDB

Citibeats AI technology really helped us show how public social media posts and Facebook Data for Good surveys can unlock valuable information for social impact. Samhir Vasdev, Program Manager • Social Impact Partnerships at Facebook

Citibeats helps us quantitatively grasp what goes on locally and the severity of problems that exist within a community. We can derive community insights more accurately and efficiently than ever before. Hiroya Kamo, Executive Manager • Life Digital Division at NTT Data

Here's why I think Citibeats is important: The social media ecosystem is a mess. You cannot have an expert to understand what is going on because things just move too fast. You are missing important things and you don't even know what you are losing. I am not an expert, and we don't need an expert: I spent half a day to set it up and got the results during the next weeks. It was amazing! Dr. Alessio Antonini • MK Insight
Our Clients, Partners and Investors:


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Features of Citibeats' AI Technology
User Friendly
The Citibeats platform is intuitive and easy to access across your team.
Schedule a Demo
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Reduce Bias
Citibeats’ algorithm has been designed to significantly reduce bias from people’s opinions and calibrate the results before delivering them to you.
Fast
Our AI structures multilingual data in minutes to detect social development and sustainability trends faster.


Access to Millions of Voices Annually
We collect data—in different languages, dialects, slang, and new, local, or domain-specific vocabulary—from more than 85 countries around the world. We leverage different public sources, Facebook, Twitter, Instagram, forums, news, and reviews.
Topic Clusters for Discovery and Context
Subject matter experts can get relevant information—in plain text—about the most common topics in people’s conversations.


Report Creation
Easily create reports using charts of the dashboard, and customize them by adding texts, images, graphs, and more.
Social indicators
Social Indicators serve as a measure to monitor the social system using citizen generated data. They identify social risk trends across transversal topics for the different countries in real-time.
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Features of Citibeats' AI Technology
User Friendly
The Citibeats platform is intuitive and easy to access across your team.
Reduce Bias
Citibeats’ algorithm has been designed to significantly reduce bias from people’s opinions and calibrate the results before delivering them to you.
Fast
Our AI structures multilingual data in minutes to detect social development and sustainability trends faster.
Access to Millions of Voices Annually
We collect data—in different languages, dialects, slang, and new, local, or domain-specific vocabulary—from more than 85 countries around the world. We leverage different public sources, Facebook, Twitter, Instagram, forums, news, and reviews.
Topic Clusters for Discovery and Context
Subject matter experts can get relevant information—in plain text—about the most common topics in people’s conversations.
Report Creation
Easily create reports using charts of the dashboard, and customize them by adding texts, images, graphs, and more.