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Enterprise Projects & Observatories

Analyzing multifaceted topics based on your specific needs and goals

  • Monitor opinions in real-time
  • Map concerns and emotions in relevant regions
  • Customize insights for targeted analysis

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Understanding Citizens' Needs in Real Time

 

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Complex analysis of pandemic concerns, misinformation, and disinformation.

WHO's EARS Infodemic Observatory divided the pandemic conversation into 40 specific topics across 30 countries to better address concerns, questions, and infodemic surrounding COVID-19.

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Broader coverage of infrastructure priorities after a natural disaster.

NTT Data and the Japanese Ministry of Economy, Trade and Industry created a heatmap of opinions on infrastructure repair priorities in 23 rural areas.


Consumer protection early warning system.

FSD Kenya created a system to alert regulators every time there is a spike in complaints about consumer protection topics, such as scams, overcharges, and frozen accounts.

Social needs monitoring during the COVID-19 pandemic.

IDB used the CivicLytics observatory across 26 Latin American and Caribbean countries to respond to the rapidly changing needs of citizens in real time.

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Online hate speech detection for efficient action.

Spain’s Navarra Government created a model to detect racist hate speech online in order to respond with educational resources where it mattered most.

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Citibeats' AI Technology Features

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User Friendly

The Citibeats platform is intuitive and easy to access across your team.

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Reduce Bias

Citibeats’ algorithm has been designed to significantly reduce bias 

Fast

Our AI structures multilingual data in minutes to detect social development and sustainability trends faster.

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Access to Millions of Voices Annually

We collect data—in different languages, dialects, slang, and new, local, or domain-specific vocabulary—from more than 85 countries around the world. We leverage different public sources, Facebook, Twitter, Instagram, forums, news, and reviews.

Topic Clusters for Discovery and Context

Subject matter experts can get relevant information—in plain text—about the most common topics in people’s conversations.

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Report Creation

Easily create reports using charts of the dashboard, and customize them by adding texts, images, graphs, and more.

 

Features of Citibeats' AI Technology

 

User Friendly

The Citibeats platform is intuitive and easy to access across your team.

Fast

Our AI structures multilingual data in minutes to detect social development and sustainability trends faster.

Fast

Our AI structures multilingual data in minutes to detect social development and sustainability trends faster.

Access to Millions of Voices Annually

We collect data—in different languages, dialects, slang, and new, local, or domain-specific vocabulary—from more than 85 countries around the world. We leverage different public sources, Facebook, Twitter, Instagram, forums, news, and reviews.

Topic Clusters for Discovery and Context

Subject matter experts can get relevant information—in plain text—about the most common topics in people’s conversations.

Report Creation

Easily create reports using charts of the dashboard, and customize them by adding texts, images, graphs, and more.

See how Citibeats provides public health understanding during COVID-19.

The WHO Experience:

WHO and Citibeats: Early AI-supported Response with Social Listening

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Learn how we can help you
monitor and understand multifaceted topics.

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